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Contact Us


Tri State Distribution, Inc.

600 Vista Drive
Sparta, TN 38583
Phone: 1-800-392-9824
Fax: 1-888- 946-7273

Web / Tech Support

Contact web support if you are experiencing problems with the website in general, or have questions regarding shopping carts, username/password problems, etc. Our IT department develops and implements customer hardware and software solutions both internally as well as for our customers.

Phone: 1-877-206-9136
Email: techsupport@provial.com

Customer Service

Contact customer service with problems or questions regarding orders in general, shipping problems, change of addresses, etc.

Phone: 1-800-392-9824
Fax: 1-888- 946-7273
Email: bmcguire@tsdi.net

Accounting

Contact accounting with any questions or problems regarding billing, invoices, payments/credits, etc.

Phone: 1-877-239-7631
Email: accounting@provial.com

Administration

Contact our Administration with any general questions you may have about our company.

Phone: 1-800-392-9824
Email: leads@provial.com

Quality Systems

Contact quality systems with any questions or problems regarding product specifications or any product defect you encounter. If you are inquiring about a certificate of compliance for one or more of our products, you may do so by accessing the Account Tools portion of your customer portal by logging in (click the Login button above). If you do not have a portal login, you may contact us at 877-206-9136, option 2.

Phone: 1-800-392-9824
Email: tqualls@tsdi.net

Injection Molding

All electric presses + hot runner tools = unique patented Pro One™ vials & preforms for ISBM

Phone: 800-392-9824 Ext. 6245
Email: rbrattain@tsdi.net

Blow Molding

Creating the nation’s first super clear, super strong stretched polypro bottles for RX use

Phone: 800-392-9824 Ext. 6243
Email: tqualls@tsdi.net

Automation

Phone: 800-392-9824 Ext. 6181
Email: dbarr@tsdi.net

Tooling

Capable of in-house R&D, prototyping, & mold creation.

Phone: 800-392-9824 Ext. 6255
Email: rcook@tsdi.net

Imprinting / Assembly

Custom printing of vial caps for individual pharmacies at no extra charge.

Manager:Linda Richardson
Phone: 800-392-9824 Ext. 6256
Email: lrichardson@tsdi.net

Wide Format / Vehicle Graphics

Phone: 800-392-9824 Ext. 6317
Email: tputman@tsdi.net

Printing / Labels

Several graphic artists to assist customers with Imprint design, custom label creation or anything requiring a professional graphic artist at no charge.

Phone: 800-392-9824 Ext. 6242
Email: kfresh@tsdi.net